As Administrative Assistant to the Property Management team, Serena provides administrative support, five star customer service and comprehensive technical support to tenants and building owners through our dispatch operator system and work order system. Serena handles tasks and requests for her department in a timely manner. She works closely with vendors to obtain service quotes, and coordinates daily activities within the Facilities and Property Management Departments.
Serena has an integral role ensuring all invoicing questions and tenant concerns are addressed for over 5M SF of professional commercial and residential real estate property in the McGuire Development portfolio. Efficiency and attention to detail on all maintenance requests, procedures, and work orders is a key element of her position, and a vital support to our Property Management team.
Prior to joining McGuire Development Company, Serena attended The State University of New York at Binghamton where she received her Bachelor of Arts Degree in Biology. Serena recently relocated to Williamsville, NY from Long Island, NY, and brought her German Shepard Apollo! She was born in Queens/NYC area and lived on Long Island for the last 15 years. We are happy to welcome Serena to our team and the Buffalo area, and excited to be her guide in the City of Good Neighbors.